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Shipping & Returns
 

Shipping & Handling

  • We ship by Registered Post via Standard Air Mail worldwide except Israel and African Countries for Customers of these Countries please confirm your order through email before the payment.

  • We ship to your Paypal or CONFIRMED ADDRESS ONLY.

  • Our rates include the cost of shipping, handling, and packaging.

  • We reserve the right NOT TO SHIP TO ANY UNCONFIRMED ADDRESSES or we may request more information about the payment account holder.

  • Many countries impose their own Custom Duties and Taxes on items being shipped from a foreign Country

  • We are not responsible for any imposed Duties and other charges by your Country

Tracking Number

  • Standard Registered Air Mail does not come with any tracking information.

  • We do offer other shipping methods for a little extra cost (EMS, DHL, FADEX) which come with tracking information, for more information, please email  us at  mydentalonline@gmail.com before the payment.

Delivery Time

  • Package is usually shipped within 1-2 business days after the payment is received in full. The arrival date will vary depending on destination and the choice of delivery type. Please note the Instruments are well in our STOCK.

  • Please note that there may be a delay in receiving the item due to the custom clearance which is different in all the countries according to their rules and regulations.

  • Standard Registered Mail service takes about 2 to 3 weeks. It may take less delivery time for UK, Italy, France and some other European Countries.

Return Policy

If for any reason our customer is not satisfied with the purchase, we do accept the returns under the following conditions: 

  • Buyer must file the claim within the 30 days of the invoice date.
  • Buyer must ship the product at our mailing address.
  • Buyer will be responsible for the return shipping cost.
  • There will be a 25% restocking fee applies.
  • Damage and broken products will not be accepted and will not consider for refund.
  • After we receive the product we will issue refund which will not include the shipping charges.

 
 
 
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